18. May 2021 | Coach Solutions

Here at COACH Solutions, we are very proud of our most valuable and greatest assets – our employees. Without them – no COACH Solutions.

This time we have interviewed Ulla Knudsen, who is now part of our Performance Department. The team is like the “glue” within COACH Solutions – it is the natural link internally between the various departments and externally to our clients.


Ulla Knudsen, Client Account and Product Manager – Performance

Let us start with the basics, who are you?
I am Ulla Knudsen, a Danish national working in the COACH Copenhagen office.

What is your role here at COACH Solutions?
I have been with COACH for almost 3 years, now in the Performance Department as Client Account Manager and Product Manager.
I am the primary contact for a number of clients and help them get the most out of their COACH subscription. Besides that, I also work with product development and I am always on the lookout for new ideas for improvement.

Tell us your history before joining COACH? What have you been doing?
I have over 20 years of experience in the shipping industry. With a Dual Officers license (Master + Chief Engineer) I sailed for almost 10 years for A.P. Moller-Maersk and was quick to realize that Tankers are the most interesting vessel type to work on. Going ashore, I worked with a vessel owner as Operator and then Performance Manager for 7 years before joining COACH.

Why did you join COACH?
COACH Solutions was a perfect fit within my field of interest and competency. I had been working with performance and weather routing and I was eager to try it out from another perspective. I was excited about being able to help people in similar roles to do their job easier and more effectively. It was also appealing to join – at the time – a relatively small ”startup” company.

Describe yourself as a person in a few words.
Analytical, thorough, and persistent.

What motivates and drives?
Improving the system to give users a better experience, and helping clients reduce bunker consumption is motivating. Also solving specific complicated or challenging requests and tasks gives me a real sense of satisfaction.

Tell us what you are doing after “punching out” or during the weekends?
Family activities, whether outings or just spending time at home with my family and kids, is on the top of the list.
Living near the sea (almost all of Denmark is near the sea), I enjoy sail boating and fishing – especially when there is a catch other than seaweed.
Recently I took up a new hobby and acquired 60.000 pets! – a beehive, which is really interesting and gives a “sweet” reward when I get it right.


21. December 2021 | Coach Solutions

What is CII and how can you stay compliant?

The IMO established its greenhouse gas (GHG) reduction strategy in 2018 to reduce emissions from the shipping industry. One of the main goals is to reduce carbon intensity with 40% by 2030 compared to the 2008 level and with 70% by 2050. To achieve this goal a number of energy efficiency and emission reduction regulators […]

1. December 2021 | Coach Solutions

COACH Solutions are opening offices in Singapore and Athens

We are very pleased to announce our Singapore and Athens offices are open for business! Singapore and Greece are both playing an important role in the shipping industry and we are truly excited to be opening offices in both locations. The new offices will help us get even closer to our valued clients and is […]

27. October 2021 | Coach Solutions

Meet a COACH – Christian Raae Holm

Here at COACH Solutions, we are very proud of our most valuable and greatest asset – our employees. Without them – no COACH Solutions. In our series of interviews of our employees we have this time been talking to Christian Raae Holm, who is Head of Performance. He has been with COACH since the early […]

19. October 2021 | Coach Solutions

Call to Action for Shipping Decarbonization

  COACH Solutions is a proud signatory to the Call to Action for Shipping Decarbonization: “Getting to Zero Coalition” with the hope that governments will deliver the policies needed to supercharge the transition, and make zero emission shipping the default choice by 2030. By joining the The Getting to Zero Coalition we join more than 170 […]

12. October 2021 | Coach Solutions

Why should the operator be in charge of Voyage Optimization?

In this “Position Article” Christian Råe Holm, Head of Performance Management, takes a look at Voyage Optimization. What are the aspects of Voyage Optimization? Why should it be the operator sitting in the driver seat when it comes to Voyage Optimization?   When approaching new potential users of the COACH Voyage Optimization service, we meet […]

18. November 2020 | Coach Solutions

Why is weather routing so important?

The aim of weather routing is to achieve optimum speed in order to perform the voyage as energy efficient as possible reducing bunker consumption while providing the safety of ship, crew and cargo. The IMO has publicly states that utilizing weather routing services reduces fuel consumption by up to 3% and even further with larger […]

1. July 2020 | Coach Solutions

Kongsberg Digital acquires COACH Solutions

Kongsberg Digital has acquired COACH Solutions, a leading supplier of software solutions for vessel performance and monitoring. COACH’s vessel performance monitoring system was developed by Danish shipping company Clipper Group. In 2016 COACH was established as an independent company – COACH Solutions ApS – which has grown rapidly. Its software currently has over 900 licenses […]

18. January 2021 | Coach Solutions

Monitor Cylinder lube oil consumption

Cylinder lube oil consumption is one of the most overlooked consumers in fleet performance management. With saving potentials anywhere between 5-10% and often higher there is great value in monitoring the consumption and taking action. Over-lubrication does not only directly impact your profit and loss it also has a negative technical impact on your equipment. […]

12. September 2019 | Coach Solutions

COACH Solutions releases IMO 2020 module

COACH Solutions releases IMO 2020 module COACH Solutions have, in close cooperation with our dedicated clients, developed a simple overview to help operators manage the increasing demands posed by the 2020 global Sulphur Cap. In short, it gives the operator a constantly updated overview of which fuel types are on board the vessel, in which […]

23. September 2019 | Coach Solutions

COACH Solutions launch updated web portal

COACH Solutions has launched an updated web portal to serve existing and new clients. The updated web portal helps the clients continue being updated on the performance and current status of their vessels. The site offers an even more user-friendly navigation platform as well as increased responsiveness. In addition, the back-end for the market leading […]

Related articles